City Forex became part of the Equals Group back in 2018. Since then, we’ve been working to deliver a better way for you to manage your international payments and travel money. That’s why we’re upgrading our payments platform, and offering travel money through FairFX, who are also part of the Equals Group. The way your account works will change, but you’ll still have access to the same great rates and personal service. We’ve got plenty of exciting new features on the way too and we’ll tell you all about them very soon. For more information, take a look at our FAQs.
We’re improving the way you make international payments online by upgrading you to our brand new Equals Money platform. You won’t have to do anything, we’ll move all of your account details, beneficiaries and transaction history over to your new account for you.
An upgrade email will be sent shortly explaining exactly what you need to do but for now, feel free to log in to your account as normal or contact your account manager if you have any questions.