City Forex is changing...

City Forex became part of the Equals Group back in 2018. Since then, we’ve been working to deliver a better way for you to manage your international payments and travel money. That’s why we’re upgrading our payments platform, and offering travel money through FairFX, who are also part of the Equals Group. The way your account works will change, but you’ll still have access to the same great rates and personal service. We’ve got plenty of exciting new features on the way too and we’ll tell you all about them very soon. For more information, take a look at our FAQs.

International payments support

Monday to Thursday: 08:30 - 17:30
Fridays: 08:30 - 17:00

Travel money support

Due to the latest lockdown measures, our travel cash services have been suspended until further notice. Our team is still available if you have any questions, or want to hear how else we can help with your travel money needs.

Monday to Thursday: 08:30 - 17:30
Fridays: 08:30 - 17:00

International payments with expert guidance

Personal customer

Get market-leading rates for a range of payment solutions, perfect for overseas properties, mortgages and family.
Request a quote

Business customer

Our currency experts are on-hand to help protect your business from volatile currency markets.
Find out more
Request a quote

Order travel money online 24/7

Personal customer

If you’re a personal customer looking to buy travel cash, order from a range of over 40 currencies at some of the best rates available, with FairFX.
Order now

Business customer

If you’re a business customer, or ordering cash for a Fred Olsen cruise, please get in touch directly.
Monday to Friday : 09:00 - 17:00

Are you an existing City Forex customer?

We’re improving the way you make international payments online by upgrading you to our brand new Equals Money platform. You won’t have to do anything, we’ll move all of your account details, beneficiaries and transaction history over to your new account for you.

An upgrade email will be sent shortly explaining exactly what you need to do but for now, feel free to log in to your account as normal or contact your account manager if you have any questions.

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Equals Money is a trading style of FairFX PLC (Registered in England & Wales No. 05539698). Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. FairFX PLC is authorised by the Financial Conduct Authority to provide payment services (FCA No. 488396). FairFX PLC is part of Equals Group PLC (Registered in England & Wales No. 08922461).